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Basic Rules

The use of a swimsuit is obligatory. You may bring your own, or purchase one on reception.
Please respect the silence within the baths. Decorum is requested.
Long hair must be taken up. A bathing cap is not necessary.
The use of your own shoes is only permitted in the changing rooms.
It is recommended that you arrive a short time before the time booked. Once your period has begun, time lost cannot be made up.
Entry with animals or food is not permitted.
Showering before accessing the thermal baths is obligatory.

To take into account

One towel is provided per client.
The route through the Hammam is free to choose. Its duration is 1h30m, including the time for the massage you have booked.
The baths are mixed, except for the changing rooms.
If you desire a massage and come accompanied, we cannot guarantee that you will receive the massage together.
The masseurs will always remain inside the baths, even if the use is exclusively for a group.
The minimum age for entry is 5 years. Parents or guardians of minors between 5 and 17 years of age must sign a liability disclaimer form.

 


Bookings

We recommend that you make your booking in advance: through this web page, or by calling  902 333 334,  958 229 978, or via our bookings email.
All bookings made require a guarantee.
To guarantee bookings made via email, telephone or on reception, the full amount will be paid prior to the booking date, through one of the following options:

  • Bank transfer to the account number: ES95 0075 0010 02 0601157838, indicating on the transfer: name, day and session booked. Send us the bank receipt by fax (958 292 469) or email.
  • Credit of Debit Card Number as booking guarantee.
  • Payment on Reception at the Hammam.
  • In the case of online bookings made through this web page, payment will be made at the time of booking.

BOOKING CANCELLATION OR MODIFICATION POLICY

In the case of MIYAH services, cancellations or changes to bookings can be made up to a maximum of 48 hours prior to the booking date, otherwise the full amount or the gift card will be lost.

For MISTIQ services or in the case of a group of 10 or more, the period of guarantee, cancellation or modification will be 5 days prior to the booking date.

C/ Santa Ana, 16. Granada958 229 978902 333 334